H2OHelp Sometimes customers face toOthers |Program circumstances that stretch their financial resources. Illinois American Water is here to help. Our customer service representatives will work with you on a plan to pay the balance of your bill over time. You may also be qualified to receive assistance through our H20 Help to Others Program TM, For more information, go to illinoisamwater. com and under Customer Service & Billing, select Customer Assistance Program. ILLINOIS AMERICAN WATER H2OHelp Sometimes customers face toOthers |Program circumstances that stretch their financial resources. Illinois American Water is here to help. Our customer service representatives will work with you on a plan to pay the balance of your bill over time. You may also be qualified to receive assistance through our H20 Help to Others Program TM, For more information, go to illinoisamwater. com and under Customer Service & Billing, select Customer Assistance Program. ILLINOIS AMERICAN WATER